This is the regulation of the online store Reenactment Market, available at the internet address [www.ReenactmentMarket.com](http://www.ReenactmentMarket.com), run by Anna Bogaczewicz under the business name EMPORIUM Trade & Craft Anna Bogaczewicz, registered in the Central Registration and Information on Business (CEIDG) by the minister responsible for economic affairs, NIP 8132919773, REGON 363106562.
The regulation applies to both Consumers and Entrepreneurs using the Store and defines the rules for using the online store and the terms and conditions for concluding distance Sales Agreements with the Client through the Store.
Definitions:
1. Consumer - a natural person entering into an agreement with the Seller within the Store, whose subject is not directly related to their business or professional activity.
2. Seller - a natural person running a business under the name EMPORIUM Trade & Craft Anna Bogaczewicz registered in the Central Registration and Information on Business (CEIDG) by the minister responsible for economic affairs, NIP 8132919773, REGON 363106562.
3. Client - any entity making purchases through the Store.
4. Entrepreneur - a natural person, legal person, or organizational unit not being a legal person, to which a separate act grants legal capacity, conducting business activity in their own name, who uses the Store.
5. Store - an online store run by the Seller at the internet address [www.ReenactmentMarket.com](http://www.ReenactmentMarket.com).
6. Distance Contract - a contract concluded with the Client within the organized system of distance contracts (within the Store), without the simultaneous physical presence of the parties, using one or more means of distance communication until the conclusion of the contract.
7. Regulation - this Store regulation.
8. Order - a statement of will of the Client made using the Order Form and aiming directly at concluding a Product Sales Agreement or Agreements with the Seller.
9. Account - client's account in the Store, in which the data provided by the Client and information about their Orders placed in the Store are collected.
10. Registration Form - a form available in the Store, enabling the creation of an Account.
11. Order Form - an interactive form available in the Store enabling the placement of an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
12. Cart - an element of the Store's software, in which the Products selected by the Client for purchase are visible, and there is a possibility to establish and modify the data of the Order, in particular the quantity of products.
13. Product - a movable item/service available in the Store being the subject of the Sales Agreement between the Client and the Seller.
14. Sales Agreement - a sales agreement of the Product concluded or entered into between the Client and the Seller through the online store. By Sales Agreement, it is also understood - depending on the features of the Product - an agreement for the provision of services and an agreement for a specific task.
Contact with the Store:
1. Seller's address: 36-054 Rudna Wielka 101, Poland
2. Seller's e-mail address: [contact@reenactmentmarket.com](mailto:contact@reenactmentmarket.com)
3. Seller's telephone number: +48501298398
4. The Client may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
5. The Client may communicate with the Seller by telephone from 9.00 a.m. to 5.00 p.m.
Technical requirements:
To use the Store, including browsing the Store's assortment and placing Orders for Products, the following are required:
a. a device with internet access and an internet browser of the type
b. an active e-mail account (e-mail),
c. enabled cookie support,
d. FlashPlayer installed.
General information:
1. The Seller is not liable for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties, or incompatibility of the online store with the Client's technical infrastructure, to the widest extent permitted by law.
2. Browsing the Store's assortment does not require the creation of an Account. Placing Orders by the Client for Products available in the Store's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulation or by providing the necessary personal and address data enabling the realization of the Order without creating an Account.
3. The prices in the Store are given in EUR and are gross prices.
4. The final (total) amount payable by the Client consists of the price for the Product and the delivery cost (including transport, delivery, and postal service charges), of which the Client is informed on the Store's pages during the Order placement, including at the time of expressing the will to be bound by the Sales Agreement.
5. In the case of an Agreement covering a subscription or the provision of services for an unspecified time, the final (total) price is the total price covering all payments for the billing period.
6. If the nature of the subject matter of the Agreement does not allow, reasonably assessed, for the prior calculation of the final (total) price, information on the method of calculating the price and on transport, delivery, postal service charges, and other costs will be provided in the Store in the Product description.
Creating an Account in the Store:
1. To create an Account in the Store, you must fill out the Registration Form.
2. Creating an Account in the Store is free.
3. Logging in to the Account is done by entering the login and password established in the Registration Form.
4. The Client may delete the Account at any time, without giving a reason and without incurring any fees for this, by sending an appropriate request to the Seller, in particular by e-mail or in writing to the addresses provided in § 3.
Order placement rules:
To place an Order, you must:
1. log in to the Store (optional);
2. select the Product that is the subject of the Order and then click the "Add to cart" button (or equivalent);
3. log in or use the option to place an Order without registration;
4. if the option to place an Order without registration is selected - fill out the Order Form by entering the recipient's data and address for the delivery of the Product, select the type of shipment (method of delivery of the Product), enter the invoice data, if different from the recipient's data,
5. click the "Order and pay" button/click the "Order and pay" button and confirm the order by clicking on the link sent in the e-mail message,
6. select one of the available payment methods and, depending on the payment method, pay for the order within the specified time, with the reservation of § 8 item 3.
Offered delivery and payment methods:
1. The Client may use the following methods of delivery or collection of the ordered Product:
a. Postal parcel, postal parcel
b. Courier parcel, courier parcel
2. The Client may use the following payment methods:
a. Bank transfer to the Seller's account
b. Electronic payments
c. Payment by payment card.
3. Detailed information on delivery methods and acceptable payment methods can be found on the Store's pages.
Sales Agreement execution:
1. The Sales Agreement between the Client and the Seller is concluded after the prior placement of an Order by the Client using the Order Form in the online store in accordance with § 7 of the Regulation.
2. After placing an Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by sending the Seller to the Client a relevant e-mail message to the e-mail address provided during the Order placement, which contains at least the Seller's statements on receiving the Order and accepting it for execution and confirmation of the conclusion of the Sales Agreement. From the moment of receipt of the above-mentioned e-mail message by the Client, the Sales Agreement is concluded between the Client and the Seller.
3. In the case of the Client's choice of:
a. bank transfer, electronic payments, or payment by payment card, the Client is obliged to make the payment within ... calendar days from the date of conclusion of the Sales Agreement - otherwise, the order will be canceled.
b. payment upon delivery, the Client is obliged to make the payment upon delivery of the parcel.
c. cash payment upon personal collection of the parcel, the Client is obliged to make the payment upon collection of the parcel within ... days from the date of receiving information about the readiness of the parcel for collection.
4. If the Client chooses a delivery method other than personal collection, the Product will be sent by the Seller within the time limit indicated in its description (with the reservation of paragraph 5 of this paragraph), in the manner chosen by the Client during the Order placement.
5. In the case of ordering Products with different delivery times, the delivery time is the longest indicated time.
6. The beginning of the delivery time of the Product to the Client is counted as follows:
a. In the case of the Client's choice of the payment method of bank transfer, electronic payments, or payment card - from the day of crediting the Seller's bank account.
b. In the case of the Client's choice of the payment method of cash on delivery – from the day of conclusion of the Sales Agreement,
7. In the case of the Client's choice of personal collection of the Product, the Product will be ready for collection by the Client within the time limit indicated in the Product description. The Client will be additionally informed by the Seller about the readiness of the Product for collection by sending a relevant e-mail message to the e-mail address provided during the Order placement.
8. In the case of ordering Products with different readiness times for collection, the Client may collect the Products in parts (according to their readiness for collection) or collect all the Products after completing the entire order.
9. The beginning of the readiness time of the Product for collection by the Client is counted as follows:
a. In the case of the Client's choice of the payment method of bank transfer, electronic payments, or payment card - from the day of crediting the Seller's bank account.
b. In the case of the Client's choice of the payment method of cash on personal collection – from the day of conclusion of the Sales Agreement.
Delivery of the Product takes place within the territory of the European Union, Europe, World.
Delivery of the Product to the Client is paid, unless the Sales Agreement provides otherwise. The costs of delivering the Product (including transport, delivery, and postal service charges) are indicated to the Client on the Store's internet pages in the "Delivery costs" tab and during the Order placement, including at the time of expressing the will to be bound by the Sales Agreement.
§ 10
Right of withdrawal from the Agreement
1. The Consumer may withdraw from the Sales Agreement without giving any reason within 14 days.
2. The deadline specified in item 1 begins from the delivery of the Product to the Consumer or to another person indicated by him, other than the carrier.
3. In the case of an Agreement covering several Products that are delivered separately, in batches or in parts, the deadline specified in item 1 runs from the delivery of the last item, batch or part.
4. In the case of an Agreement consisting of the regular delivery of Products over a specified period (subscription), the deadline specified in item 1 runs from taking possession of the first item.
5. The Consumer may withdraw from the Agreement by submitting to the Seller a statement of withdrawal from the Agreement. To keep the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send the statement before the expiration of this deadline.
6. The statement may be sent by traditional mail by sending the statement to the Seller's address - the Seller's contact details have been specified in § 3. The statement may also be submitted on a form, the template of which is Annex No. 1 to this Regulation and the annex to the Act of May 30, 2014, on consumer rights, but this is not obligatory.
7. In the case of sending a statement by the Consumer by electronic means, the Seller shall immediately send the Consumer to the e-mail address provided by the Consumer confirmation of receipt of the statement of withdrawal from the Agreement.
8. Consequences of withdrawal from the Agreement:
a. In the case of withdrawal from the Agreement concluded at a distance, the Agreement is considered not concluded.
b. In the case of withdrawal from the Agreement, the Seller shall immediately, no later than within 14 days from the day of receipt of the Consumer's statement of withdrawal from the Agreement, return to the Consumer all payments made by him, including delivery costs of the item, with the exception of additional costs resulting from the Consumer's choice of a delivery method other than the cheapest regular delivery method offered by the Seller.
c. The refund shall be made using the same payment methods as those used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.
d. The Seller may withhold the refund until receipt of the Product back or until delivery of proof of its return, whichever occurs first.
e. The Consumer should return the Product to the Seller's address specified in this Regulation immediately, no later than 14 days from the day on which he informed the Seller of his withdrawal from the Agreement. The deadline is met if the Consumer sends back the Product before the expiration of the 14-day period.
f. The Consumer bears the direct costs of returning the Product, including the costs of returning the Product, if due to its nature, the Product cannot be returned by regular mail.
g. The Consumer is only liable for any diminished value of the Product resulting from its use in a manner other than what was necessary to establish the nature, characteristics, and functioning of the Product.
9. In the case where, due to the nature of the Product, it cannot be returned by regular mail, information about this and about the costs of returning the Product will be included in the Product description in the Store.
10. The right to withdraw from a distance Agreement does not apply to the Consumer in relation to an Agreement:
a. in which the subject of performance is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to meet his individual needs,
b. in which the subject of performance is an item delivered in a sealed package, which cannot be returned due to health protection or hygiene reasons, if the package was opened after delivery,
c. in which the subject of performance is an item subject to rapid spoilage or with a short expiration date,
d. for the provision of services, if the Seller has fully performed the service with the Consumer's express consent, who was informed before the commencement of performance that after the performance of the service by the Seller, he will lose the right to withdraw from the Agreement,
e. in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiration of the deadline for withdrawal from the Agreement,
f. in which the subject of performance are items that, after delivery, due to their nature, are inseparably connected with other items,
g. in which the subject of performance are alcoholic beverages, the price of which was agreed upon at the time of the sales agreement, and the delivery of which may take place only after 30 days and the value of which depends on fluctuations in the market, over which the Seller has no control,
h. in which the subject of performance are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery,
i. for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement,
j. for the delivery of digital content that is not recorded on a tangible medium, if the performance of the agreement has begun with the Consumer's express consent before the expiration of the deadline for withdrawal from the agreement and after being informed by the Seller about the loss of the right to withdraw from the Agreement.
§ 11
Complaints and warranty
Version for stores selling new products
1. The Sales Agreement covers new Products.
2. The Seller is obliged to deliver the item to the Client free of defects.
3. In the case of a defect in the Product purchased from the Seller, the Client has the right to make a complaint based on the provisions concerning warranty in the civil code.
4. The complaint should be submitted in writing or electronically to the Seller's addresses provided in this Regulation.
5. The Seller shall respond to the complaint immediately, and if the Client is a Consumer - no later than within 14 days. If the Client is a Consumer and the Seller does not respond to the complaint within 14 days, it is considered that the Seller has accepted the Client's complaint.
6. Items sent as part of the complaint procedure should be sent to the address provided in § 3 of this Regulation.
7. If a warranty has been granted for the Product, information about it, as well as its content, will be included in the Product description in the Store.
§ 12
Extrajudicial methods of handling complaints and pursuing claims
1. Detailed information on the possibility of using by the Consumer extrajudicial methods of handling complaints and pursuing claims, as well as the rules of access to these procedures, are available in the offices and on the websites of district (municipal) consumer advocates, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection, and at the following internet addresses of the Office of Competition and Consumer Protection: <http://www.uokik.gov.pl/spory_konsumenckie.php>; <http://www.uokik.gov.pl/sprawy_indywidualne.php> and <http://www.uokik.gov.pl/wazne_adresy.php>.
2. The Consumer has the following example possibilities of using extrajudicial methods of handling complaints and pursuing claims:
a. The Consumer is entitled to apply to the permanent consumer arbitration court, referred to in Art. 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve the dispute arising from the Agreement concluded with the Seller.
b. The Consumer is entitled to apply to the provincial inspector of Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings to amicably end the dispute between the Consumer and the Seller.
c. The Consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of a district (municipal) consumer advocate or a social organization whose statutory tasks include consumer protection (e.g. Consumer Federation, Polish Consumers' Association).
§ 13
Personal data in the online store
1. The administrator of personal data of Clients collected through the online store is the Seller.
2. Personal data of Clients collected by the administrator through the online store are collected for the purpose of executing the Sales Agreement, and if the Client gives consent for this - also for marketing purposes.
3. Recipients of personal data of Clients of the online store may be:
a. In the case of a Client who uses the postal parcel or courier parcel delivery method in the online store, the Administrator provides the collected personal data of the Client to the selected carrier or intermediary implementing shipments on behalf of the Administrator.
b. In the case of a Client who uses the electronic payment or payment card method in the online store, the Administrator provides the collected personal data of the Client to the selected entity handling the above-mentioned payments in the online store.
4. The Client has the right to access the content of their data and to correct them.
5. Providing personal data is voluntary, however, failure to provide the personal data indicated in the Regulation necessary to conclude the Sales Agreement results in the inability to conclude this agreement.
§ 14
Final provisions
1. Agreements concluded through the online store are concluded in Polish.
2. The Seller reserves the right to make changes to the Regulation for important reasons, i.e. changes in the law, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of this Regulation. The Seller shall inform the Client about each change with at least 7 days' notice.
3. In matters not regulated by this Regulation, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of services by electronic means; the Act on consumer rights; the Act on personal data protection.
4. The Client has the right to use extrajudicial methods of handling complaints and pursuing claims. For this purpose, he may submit a complaint through the EU's online ODR platform available at: <http://ec.europa.eu/consumers/odr/>.